Returns & Exchanges

At Arc, we stand by the quality of our high-performance electronics and offer a 30-day return window for all items in their original condition. We aim to ensure your tech setup is perfect, providing a seamless process for any necessary returns or exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship to Arc

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.